02. Returns
- Returns policy
- How to request a return or guarantee
- What is the deadline for returning an item?
- Can I return my order after the cool-off period?
- Are returns free of charge?
- Special return conditions
- What is the status of my return or incident?
- I have not received my refund yet.
- The product that I have received does not meet my expectations. What can I do?
- When will the refund appear on my account?
- Is it possible to make my refund on a different credit/debit card?
- Can I return an item I purchased through the website to a store?
- Can I return one of your products that I purchased at another store via your website?
- The courier company has not collected my return.