Are returns free of charge?
If you return an item during the cool-off period, only the return costs per package will be discounted from the refund:
United Kingdom: £29
Due to their weight and volume, the return of refrigerators, air conditioners and wine cellars will incur special collection costs. Our customer service will inform you of this before arranging collection of the product.
For more information, click here to find out how to return your order.
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